explore. relax. rejuvinate.
Have a question?
Take a look through our most frequently asked questions below.
What time is check-in?
Check-in is at 4 pm. However, if you have made a reservation on the same date you're due to check in, then check-in is at 6 pm. If you'd like to check-in earlier, don't hesitate to contact our concierge team at 1(800)661-2321, and our team will do their best to accommodate. However, please note that we cannot guarantee early check-in, as it is subject to availability.
What time is check-out?
11am, anything later is subject to availability and can be confirmed on the morning you’re due to check-out. Guests are welcome to keep their cars parked until 1pm on the day of check-out, with anything later subject to availability.
Can you store my bags, bikes & skis?
Yes, we offer a ski and bike valet service for your convenience.
Haven’t found the answer?
Please fill out the enquiry form and we will get back to you as soon as possible.
“Perfectly located in central Whistler.”
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4340 Sundial Crescent,
Whistler, British Columbia,
V8E 1G5, Canada
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