Sundial Boutique Hotel - Whistler, British Columbia, V0N 1B4, Canada

Reservation Policy

Please see the appropriate time period based on your arrival date:

April 28, 2016– November 23, 2016

Deposit Policy:

  • A credit card is required at time of booking to secure the reservation
  • A non-refundable deposit of 1st night's room and tax will be charged 2 days prior to arrival
  • The remaining balance will be taken at check-in

Cancellation Policy:

  • If the reservation is cancelled outside 2 days prior to arrival, there will be no charges applied
  • If the reservation is cancelled inside 2 days prior to arrival, 1st night's room and tax will be charged and is non-refundable
  • A cancellation number will be issued at time of notification

November 24 2016 – December 8, 2016 (winter)
Deposit Policy:

  • A deposit of 1st night's room and tax will be charged at the time of booking
  • The remaining balance will be charged 30 days prior to arrival
  • If booking is made inside of 30 days, the full amount will be applied at the time of booking

Cancellation Policy:

  • If the reservation is cancelled outside 30 days of arrival, 1st night's room and tax will be charged
  • If the reservation is cancelled inside 30 days of arrival (after full payment has been taken) it is non-refundable
  • A cancellation number will be issued at time of notification

December 9, 2016 – December 31, 2016 (festive)
Deposit Policy:

  • A deposit of 1 night's room and tax will be charged at the time of booking
  • The remaining balance will be charged 60 days prior to arrival
  • If booking is made inside of 60 days, the full amount will be applied at time of booking

Cancellation Policy:

  • If the reservation is cancelled outside 60 days of arrival, 1 night's room and tax will be charged
  • If the reservation is cancelled inside 60 days of arrival (after full payment has been taken) it is non-refundable
  • A cancellation number will be issued at time of notification

January 1, 2017 – April 23, 2017 (winter)
Deposit Policy:

  • A deposit of 1st night's room and tax will be charged at the time of booking
  • The remaining balance will be charged 30 days prior to arrival
  • If booking is made inside of 30 days, the full amount will be applied at the time of booking

Cancellation Policy:

  • If the reservation is cancelled outside 30 days of arrival, 1st night's room and tax will be charged
  • If the reservation is cancelled inside 30 days of arrival (after full payment has been taken) it is non-refundable. A cancellation number will be issued at time of notification

April 24, 2017– November 22, 2017 (Spring/summer/fall)
Deposit Policy:

  • A credit card is required at time of booking to secure the reservation
  • A non-refundable deposit of 1st night's room and tax will be charged 2 days prior to arrival
  • The remaining balance will be taken at check-in

Cancellation Policy:

  • If the reservation is cancelled outside 2 days prior to arrival, there will be no charges applied
  • If the reservation is cancelled inside 2 days prior to arrival, 1st night's room and tax will be charged
  • A cancellation number will be issued at time of notification

November 23, 2017 – December 7, 2017 (winter)
Deposit Policy:

  • A deposit of 1st night's room and tax will be charged at the time of booking
  • The remaining balance will be charged 30 days prior to arrival
  • If booking is made inside of 30 days, the full amount will be applied at the time of booking

Cancellation Policy:

  • If the reservation is cancelled outside 30 days of arrival, 1st night's room and tax will be charged
  • If the reservation is cancelled inside 30 days of arrival (after full payment has been taken) it is non-refundable
  • A cancellation number will be issued at time of notification

December 8, 2017 – January 6, 2018 (festive)
Deposit Policy:

  • A deposit of 1 night's room and tax will be charged at the time of booking
  • The remaining balance will be charged 60 days prior to arrival
  • If booking is made inside of 60 days, the full amount will be applied at time of booking

Cancellation Policy:

  • If the reservation is cancelled outside 60 days of arrival, 1 night's room and tax will be charged
  • If the reservation is cancelled inside 60 days of arrival (after full payment has been taken) it is non-refundable
  • A cancellation number will be issued at time of notification

January 9, 2018 – April 22, 2018 (winter)
Deposit Policy:

  • A deposit of 1st night's room and tax will be charged at the time of booking
  • The remaining balance will be charged 30 days prior to arrival
  • If booking is made inside of 30 days, the full amount will be applied at the time of booking

Cancellation Policy:

  • If the reservation is cancelled outside 30 days of arrival, 1st night's room and tax will be charged
  • If the reservation is cancelled inside 30 days of arrival (after full payment has been taken) it is non-refundable. A cancellation number will be issued at time of notification

April 23, 2018– November 21, 2018 (Spring/summer/fall)
Deposit Policy:

  • A credit card is required at time of booking to secure the reservation
  • A non-refundable deposit of 1st night's room and tax will be charged 2 days prior to arrival
  • The remaining balance will be taken at check-in

Cancellation Policy:

  • If the reservation is cancelled outside 2 days prior to arrival, there will be no charges applied
  • If the reservation is cancelled inside 2 days prior to arrival, 1st night's room and tax will be charged
  • A cancellation number will be issued at time of notification
*A credit card is needed at check-in, at which time a hold is placed on the credit card for any incidentals. 

If you are uncertain about any of our policies, we encourage you to contact us. We look forward to having you as our guest at our hotel.

PARKING
An overnight parking fee of $24 plus 5% GST per vehicle, per night, will be charged to the guest room. Effective December 16th, 2016 a $29 plus 5% GST parking fee per vehicle, per night will apply. This fee includes underground parking, entry and exit privileges in a monitored parking location for your ease of mind. Guests can park their cars until 1 pm the day of check-out, and then further rates will apply. Parking space is subject to availability. The parking garage can accommodate vehicles up to 6’8″ high. The hotel does not offer oversize vehicle parking and is not responsible for finding alternative parking.

AGE REQUIREMENT POLICY
All guests must be 25 years or older to stay at the Sundial Hotel or be accompanied in the same room by a parent or legal guardian. Under aged guests travelling with a partner or friends who are over the age of 25 do not meet the age requirement policy and will therefore be refused check-in. All guests are required to present photo ID upon check-in.

EXTRA PERSON CHARGE
Rates are based on up to a 2 person occupancy for a 1 bedroom suite and 4 person occupancy for a 2 bedroom suite. An extra person charge of $30 plus taxes per person per night applies for additional guests. A 1 bedroom suite accommodates a maximum of 4 people, a 2 bedroom suite accommodates a maximum of 6 people. Extra person charges do not apply for children 18 years and under.

CHECK IN & CHECK OUT
Check In time is 4:00pm. Check Out time is 11:00am.

GUEST LAUNDRY
All guests have access to a centrally located guest laundry room with laundry supplies and coin-operated machines.

POOL ACCESS
Guests have access to the outdoor Pool from May 15, 2016 - October 15, 2016.

SMOKING POLICY
The Sundial Boutique Hotel is a non-smoking facility; all guest rooms are non-smoking. A fine will be charged to guests who choose to disobey the non-smoking policy.

PET POLICY
The Sundial Boutique Hotel is not pet friendly; we do not allow pets in the hotel.

SECURE BIKE & SKI STORAGE
The Sundial Boutique Hotel offers complimentary and secure bike and ski storage; bikes and skis are not permitted in guest hotel rooms.

Reservations